Picture Frames Direct Reviews

These custom-cut mounts are top-notch and come in a great selection of colors. The packaging was really sturdy, which I appreciated a lot. I'm really pleased with what I got. Thanks so much!

My order arrived after 13 days, which was fine by me. I appreciated not being bombarded with a bunch of pointless emails about the shipping process. The company only reached out when my order was ready to go, which I liked. Even though my order was a bit tricky, everything turned out just right—no drama, no extras. Super pleased with how it all worked out! Only thing I’d change: it’d be helpful if the website made it easier to tell the difference between the textured and smooth mounts. I had to buy both types since they looked the same online. Both turned out to be really nice, top-notch quality, and they were packed up well.

Don’t pay much mind to the bad reviews floating around. A few folks seem to want lightning-fast Amazon service from a custom shop, which isn’t really fair. If you reach out with questions, Tom at PFD usually gets back to you by email that very day. Almost slipped my mind—top-notch quality, too!

This company genuinely looks after its customers! I had a few questions about my purchase, and Tom always got back to me fast and handled everything smoothly—top-notch service, honestly. When my mounts showed up, they were in excellent shape, thanks to the sturdy, well-thought-out packaging. Really happy with the whole experience.

I bought three pretty big mounts to go with some prints I already had framed. Delivery matched the timeline given online, and the packaging was top-notch. All in all, I'm really happy with what I got and would for sure suggest them to others.

I ordered some double mounts from PictureFramesDirect, and my measurements were a bit tricky. Tom from their team reached out and guided me through the ordering steps, which made things so much easier. My mounts arrived and they fit perfectly—couldn’t be happier! The service was top-notch, shipping was speedy, and the price was great too. Would definitely give them five stars and recommend to others.

Arrived super fast, got it the day after ordering thanks to express shipping. The item matched the website design perfectly, fit was spot on too. Overall, really happy with the whole experience—service was just excellent.

I ordered a few made-to-measure frames. We went over different choices and possibilities, and they even shared sample designs with me before I confirmed my order. Communication was solid from start to finish. Every single frame fit exactly right. Not even a millimetre off.

Trying out Picture Frames Direct for the first time turned out to be a fantastic choice! I needed a special gift for my folks’ golden anniversary, and the frame I ordered showed up just as described—actually, it looked even nicer than I’d hoped. Once I paired it with the photo, the whole thing looked way better than I pictured in my head. My parents were thrilled with their present!

The support crew was super helpful, answering my questions quickly and making sure everything was spot on. Like I mentioned, the frame ended up exceeding my expectations. I can’t recommend these folks enough—it was definitely worth what I paid. The packaging kept everything safe, and delivery was way faster than I thought it would be. Big thanks to everyone at Picture Frames Direct!

I picked up nine mounts for pictures, all in a mix of sizes and colors. Every single one showed up in flawless shape, thanks to the careful packaging. Service was top-notch and the price couldn’t be beat.

This frame is great quality and looks nice, especially for the price. Shipping was fast, and the support team was super friendly and helpful.

I placed another order and, as before, was really impressed with what arrived. The way it was packed really highlights the care put into it, and the item itself stands out for its accuracy and solid build. Plus, the price is more than reasonable! I totally recommend this seller—keep up the awesome work. Using your products is honestly a pleasure.

As someone known as The Yorkshire Photographer, I often order custom mounts from Picture Frames Direct for my work. I make signed football prints for the team I shoot for, so getting the right mount size is key to making everything look sharp and professional.

At first, figuring out the measurements was a bit tricky since they didn’t match what I thought they’d be. But after double-checking and getting my mounts made to order, they fit my frames just right. Honestly, I don’t bother looking anywhere else now!

I usually go for their speedy delivery option because I need things done quickly, and the folks at Picture Frames Direct always come through. Their support is spot-on, and they make sure my stuff gets to me fast.

This is a brilliant, family-owned business that really goes above and beyond. Can’t recommend them enough!

This is the only company that offered a layout option fitting for the 5 photos we wanted framed. The variety of mounts, frames, and styles was outstanding, and the end result was precisely what we were looking for. It was crafted and shipped on time, nicely packaged, and at a great price. Overall, we’d surely choose them again. Thanks a bunch!

This was the one place that actually let us pick a layout that worked for the five photos we wanted to frame. There were loads of options for mounts, frames, and designs, so the end result matched what we had in mind perfectly. It was made and shipped right on schedule, arrived safely packed, and the price was totally fair. All things considered, we’ll for sure be coming back. Much appreciated!